Questions to ask a solar installer

  1. What payment options do you offer?

  2. Do you handle paperwork for federal and state incentives?

  3. Do you offer packaged systems or any incentives to help lower my costs?

  4. What financial assumptions regarding utility costs were used when determining life-cycle benefits of the installation?

  5. What assumptions regarding tax credits and production curves were used in determining life-cycle benefits of the installation?

  6. What assumptions on continuation and terms of net energy metering were used in determining life-cycle benefits of the installation?

  7. How many years have you been in business?

  8. What experience do you have in this area?

  9. What installations have you completed in my community?

  10. How many installations have you done that are similar to the one I am planning?

  11. Can you provide a portfolio or a list of recent projects, as well as two to three references for me to contact? Do you specialize in residential or commercial installations?

  12. What products and services do you offer?

  13. With which products are you most familiar?

  14. Why do you recommend these products for my installation?

  15. How do they compare to other products/technologies?

  16. Are they UL listed with warranties?

  17. Will my roof be strong enough for the increased loads or will I need a structural upgrade?

  18. Can you provide information on any special zoning permits and/or code requirements for my particular neighborhood?

  19. Do you have a builder’s permit and electrician’s license (REQUIRED)? Do you have any special certifications?

  20. Are you a member of any solar trade organization, such as the Solar Energy Industries Association, S.C. Solar Business Alliance or S.C. Solar Council?

  21. What type of insurance do you carry?

  22. Do you have any pending or active judgments against you?

  23. Will the installation withstand hurricane force winds and hail?

Installation & Maintenance

Choosing an Installer or Contractor

Questions to ask a solar installer

What should my solar bid include?

Battery Storage

Costs & Incentives
Financing
Incentives
Net Metering
Red Flags for Solar Scams
Choosing a System
Purchasing Solar
Solar Leasing
Community Solar
Installation and Maintenance
Choosing an Installer or Contractor
Questions to ask a solar installer
What should my solar bid include?
How Solar Works
Types of Solar Panels
Types of Solar Electric Systems
Resources
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Reports and Publications
Training Programs
Solar Related Terms
Local Government Resources
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Office of Regulatory Staff
Energy Office
1401 Main Street, Suite 800
Columbia, SC 29201